Copyright & Trademark Acknowledgement Statements

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• ITIL® is a registered Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• The Swirl Logo™ is a Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• The ITIL® Accredited Training Organization logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• IT Infrastructure Library® is a registered trademark of AXELOS Limited.

• TIPA® is a registered trademark of the Luxembourg Institute of Science and Technology.

• Apollo 13 – an ITSM case experience™ is a registered Trade Marks of GamingWorks BV.

• PRINCE2® is a registered Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• The PRINCE2® Accredited Training Organization logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• RESILIA™ is a Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• The RESILIA™ Accredited Training Organization logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

• BRMP® is a Registered Trade Mark of Business Relationship Management Institute, Inc. The BRMI and Accredited Partner APMG International Swirl Device Logo is a Trademark of the Business Relationship Management Institute and the APM Group Limited.

• The APMG-International Change Management™ and Swirl Device logo is a Trade Mark of The APM Group Limited, used under permission of the APM Group Limited. All rights reserved.

• COBIT® is a trademark of Information Systems Audit and Control Association® (ISACA®) and the IT Governance Institute registered in the United States and other countries.

• Certified Process Design Engineer (CPDE®) is a registered Trade Mark of ITSM Academy, Inc. All rights reserved.

• Cloud Essentials Course is a registered Trade Mark of ITPreneurs Corp. All rights reserved.

• Microsoft® Project is a registered Trade Mark of Microsoft Corp. All rights reserved.

• WebEx® is a registered Trade Mark of Cisco Technology Inc. All rights reserved.

• CompTIA, CompTIA A+, CompTIA Network+, CompTIA Security+, and CompTIA Server+ are registered trademarks of the Computing Technology Industry Association (CompTIA).

• International Association of Information Technology Asset Managers, IAITAM®, the IAITAM logo and iaitam.org are trademarks of the International Association of Information Technology Asset Managers, Inc. (“IAITAM, Inc.”), registered in many jurisdictions worldwide.

• The APMG-International ISO/IEC 20000™ and Swirl Device logo is a Trade Mark of The APM Group Limited, used under permission of the APM Group Limited. All rights reserved.

• The APMG-International ISO/IEC 27001™ and Swirl Device logo is a Trade Mark of The APM Group Limited, used under permission of the APM Group Limited. All rights reserved.

• The APMG-International Lean IT™ and Swirl Device logo is a Trade Mark of The APM Group Limited, used under permission of the APM Group Limited. All rights reserved.

• The APMG-International Lean Six Sigma™ and Swirl Device logo is a Trademark of The APM Group Limited, used under permission of the APM Group Limited. All rights reserved.

• The APMG-International Lean Six Sigma™ Swirl and Multi-coloured Belt Device™ is a registered trademark of The APM Group Limited. All rights reserved.

• The Open Group Certification logo is a trademark, TOGAF® and TOGAF® 9.1 are registered trademarks of The Open Group in the United States and other countries. ITpreneurs TOGAF® Training Course 9 is an Accredited TOGAF® Training Course and complies with the accreditation requirements for The Open Group TOGAF® Certification for the People program.

• Project Management Professional (PMP®), PMI® and PMBOK® are registered mark of the Project Management Institute, Inc.

• VeriSM™ is a registered trademark of IFDC.