ITIL 4 Training

IT Chapter is qualified to deliver the entire schema of ITIL 4 training, including certification courses and workshops. In addition, we can accommodate you in terms of language as we serve you in English and French!

The Foundation

Get started with the first level of certification

Choose one of our formats and begin your journey the way that suits you best

ITIL® 4 Foundation

ONLINE INSTRUCTOR-LED

ITIL® 4 Foundation

ONLINE SELF-PACED

The Managing Professional Levels

To learn and develop more relevant technical and management skills

ITIL® 4 Specialist – Create, Deliver and Support

The engine room of the IT and digital function

ITIL® 4 Specialist – Drive Stakeholder Value

Ensuring services delight customers, users, suppliers, and partners.

ITIL® 4 Specialist – High Velocity IT

The future of IT and digital products & service delivery.

The Strategic Leader Levels

A focus on the alignment of digital business strategy with IT strategy

ITIL® 4 Strategist – Direct, Plan and Improve

Bringing IT and digital strategies to life

ITIL® 4 Leader – Digital and IT Strategy

Influencing and directing business strategy through IT

ITIL 4 VALUE PROPOSITION

In a time of unprecedented changes, organizations must be more agile and ready to adopt new ways of working to succeed. ITIL 4 helps organizations to align different challenges to a wider range of professionals working in the digital world.

In addition, ITIL 4 supports organizations on their business transformation journey. It offers an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services. Also, it enables IT teams to adopt the new ways of working brought by the modern digital world.

ITIL 4 embeds the best IT and Enterprise Service Management principles into your organization.