BLOG
Subscribe to receive exclusive information and content
Professional Business Relationship Manager At USDA Shares Implementation Highlights
IT Consulting, Training & Staffing Resource Hub December 2, 2019 | BRM Whether you are new to the Business Relationship Management (BRM) world or not, you can never stop being curious about how other...
How Does Your Social Brain At Work Help You Succeed In Your BRM Role?
IT Consulting, Training & Staffing Resource Hub December 2, 2019 | BRM On our last day at the BRM Connect, we had the privilege to interview Daniëlle Hellebrand, a keynote speaker of the event,...
What Does BRM Success Look Like?
IT Consulting, Training & Staffing Resource Hub December 4, 2019 | BRM As a firm that helps enterprises build business relationship capabilities via training, coaching and consulting, IT Chapter is delighted every time professionals...
How Could ITSM Contribute To The Purpose Of Any Business: Profitability
IT Consulting, Training & Staffing Resource Hub Mars 3, 2020 | Service Management Are IT services just cost items? Can they contribute to the organization’s profitability and competitiveness by making it more agile, faster,...
ITIL® 4 Strategist: Direct, Plan & Improve (DPI)
IT Consulting, Training & Staffing Resource Hub January 29, 2020 | ITIL Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved. ITIL® is a registered trade mark...
ITIL 4 Specialist: Create, Deliver & Support (CDS)
IT Consulting, Training & Staffing Resource Hub January 28, 2020 | ITIL Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved. ITIL® is a registered trade mark...
ITIL® 4 Specialist: Drive Stakeholder Value
IT Consulting, Training & Staffing Resource Hub January 28, 2020 | ITIL Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved. ITIL® is a registered trade mark...
How Do Women Get A Seat At The Table?
IT Consulting, Training & Staffing Resource Hub February 3, 2020 | Women in IT When aiming to reach higher levels in business, women look up to inspiring and successful people, just like many men...
BRM Community Of Interest – What’s A Gathering Like?
IT Consulting, Training & Staffing Resource Hub February 14, 2020 | Business Relationship Management The Montreal BRM Community of Interest is organized by passionate, experienced BRM professionals who span over a multitude of BRM...
Tips To Reduce Your Cyber Risks In A Pandemic Context
IT Consulting, Training & Staffing Resource Hub July 22, 2020 | Cybersecurity The global pandemic situation has brought many changes at several levels. Just think of all the security measures put in place to...
Proactivity In IT
IT Consulting, Training & Staffing Resource Hub March 12, 2020 | Service Management In my last article I spoke about left shift during development process. This principle means that tasks performed upstream are more...
Why We Need Stronger Governance Of Information & Technology In A “New Normal”
IT Consulting, Training & Staffing Resource Hub April 30, 2020 | IT Governance Since mid-March 2020, we’ve had to cancel all business onsite activities and meetings. In less than a week, many business activities...
Critical Role of IT Service Catalogs in Today’s Reality
IT Consulting, Training & Staffing Resource Hub May 7, 2020 | Service Management The first quarter of 2020 will be collectively remembered for years to come and the events happening today are now part...
Positioning the BRM Role in a Product-Centric Organization
IT Consulting, Training & Staffing Resource Hub August 28, 2020 | BRM Svetlana Sidenko was a storyteller at the BRMConnect 2020 conference. This blog is based on the content of her presentation. Re-defining...
The Importance of an I & T Governance Framework to Support the Application of Digital Technology
IT Consulting, Training & Staffing Resource Hub September 28, 2020 | I & T Governance Every organization recognizes the importance of functional mechanisms for business risk management, good cyber security posture, well defined roles...
Start With Gartner ITSM Tools Magic Quadrant 2020 to Select Your ITSM Tools
IT Consulting, Training & Staffing Resource Hub October 15, 2020 | ITSM If your organization is looking to implement a new ITSM Tool, or not happy with the current one and in a process...
What Is the BRM Executive Brief and How Is it Beneficial to Your Organization
IT Consulting, Training & Staffing Resource Hub November 6, 2020 | BRM The BRM Executive Brief is a workshop meant to introduce Business Relationship Management key concepts in a flexible approach. This workshop’s duration...
Seven Things Business Executives Need to Know About BRM Success
IT Consulting, Training & Staffing Resource Hub October 22, 2020 | BRM The importance of the Business Relationship Management role and function is undeniable. Business Executives often recognize the BRM’s mission is to ensure...
Do You Have An Agile Service Management?
IT Consulting, Training & Staffing Resource Hub April 16, 2021 | ITIL In the age of digital transformation marked by an important shift towards a product management mindset, Agile’s influence on the project management...
5 Things to Remember About the New ITIL 4 Practices
IT Consulting, Training & Staffing Resource Hub October 5, 2020 | ITIL ITIL 4 was introduced earlier this year and makes important changes to earlier versions. Although we were only entitled to the first...
L’agilité en gestion des services informatiques – Contexte
La gestion des services informatiques (ITSM) se doit d’être actualisée afin de continuer à générer de la valeur dans un monde où l’agilité est de mise et que la priorité est donnée à la...
Qu’est-ce que le « BRM Executive Brief » et en quoi est-il bénéfique pour votre organisation?
Le « BRM Executive Brief » est un atelier destiné à présenter les concepts clés du Business Relationship Management dans une approche flexible. Cet atelier dure généralement 60 minutes et s’adresse aux dirigeants des...
Il est temps de miser sur des processus modernes de gestion des services
Les processus ITSM modernes on été le sujet principal webinaire qui a eu lieu le 26 mai 2020, alors que la majorité des entreprises du Québec se trouvaient, comme le reste du monde, plongées...
Est-ce le temps de délaisser la formalité pour l’agilité ?
Est-ce le temps de délaisser la formalité pour l’agilité ? C’est la question qui a été répondue lors du webinaire qui a eu lieu le 13 octobre 2020. Nous vous invitons à visionner l’enregistrement...