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Digital Transformation Part II
ITILIT Consulting, Training & Staffing Resource Hub November 30th, 2021 | ITIL In our previous article we defined the concept of digital transformation beginning with digitization. We also described other concepts and strategies...
Great Renaissance of Business Relationship Management: Introducing BRMP® 2022
BRMIT Consulting, Training & Staffing Resource Hub November 25th, 2021 | Business Relationship Management If you work for an organization, you undoubtedly want it to thrive. You want to be able to perform your job well, and you want...
How BorgWarner Became a Relationship-Centered Organization with BRM Certification
BRMHow BorgWarner Became a Relationship-Centered Organization with BRM Certification Many organizations start by creating a business relationship management (BRM) team when they want to solidify relationships between stakeholders...
BRM E- Learning is available now!
News & EventsBRM E- Learning is available now!...
Why organizations are focused on becoming relationship-centered
News & EventsWhy Organizations Are Focused On Becoming Relationship-centered...
Digital jobs: Choosing a pathway without regrets
TechnologyWe live in the age of total digitalization. More people are working in a remote context every day and the digitalization of companies is now global since the pandemic has shown the benefits of remote work. From customer support jobs...
4 Principles of Business Relationship Management Everyone Should Know
BRMMany companies create a business relationship management (BRM) team to solidify relationships between stakeholders and team members. Yet quite often, only people with “relationship manager” in their title receive training on the...
Work from home is The Future
TechnologyAccording to Gartner’s 2021 Hybrid Work Employee Survey, 83% of employees reported a preference for working either in a remote or hybrid arrangement. Only 17% of employees preferred returning to full-time work specifically...
Jobs in it: choosing the Specialization Right for You
TechnologyWithin the world of infotech, there myriad professions and specializations with varying levels of complexity in computer systems and demand, as well as significant overlap of transferrable skillsets. ITChapter has compiled here a brief...
Building Worthwhile Business relationships
BRMThe Hallmarks to Success in Both Business and Personal Relationships Business depends building relationships that are strong, enduring and reciprocal. Whether it be with your boss, colleagues, mentors, clients or others in your...
Best paying jobs in technology
TechnologyThe 10 Highest paying jobs in technology for 2022 The IT industry is the fastest growing sector of the economy. Absolutely any specialist having enough technical skills to be involved in IT can boast of a salary above the...
Tech innovations for 2022
TechnologyTech Trends: What Will Be The Biggest Innovations of 2022? The IT market was not only not shaken during the years of the pandemic, on the contrary, has thrived, and not only in the sector of wearable devices or digital currency....
Kids cybersecurity: a guide for parents
CybersecurityThe Internet may not be the wild west, but it’s still a dangerous place for children: Why parents must teach their kids online safety as early as possible. Parents today are pressed for time and on the other hand online...
Technology Trends to watch in 2022
TechnologyWhat are the technology trends in 2022? here are the recipe of IT Chapter expertise in IT...
Hanlon’s Razor: Key to Better Business Relationships
BRMIT Consulting, Training & Staffing Resource Hub January 25th, 2022 | BRM People deserve to be treated fairly and with mutual respect and compassion. Doing this for your team can yield significant rewards manifested through higher...
Top IT Industry Knowledge and New Opportunities
TechnologyIT Consulting, Training & Staffing Resource Hub January 4th, 2022 | Opportunity We often think of technology as computers, tablets, smartphones, and other devices we depend on for daily activities. In a business context, technology...
Are Our Children Safe Online?
CybersecurityIt is the responsibility of adults to help children be aware of the risks presented by spending so much time on the internet and protect them from its inherent dangers....
IT Chapter at the BRMConnect World-Wide Conference Presenting an On-Demand Session
News & EventsIT Consulting, Training & Staffing Resource Hub August 5th, 2021 | News & Events Every year, the BRM Institute organizes a world-wide conference for BRMs to gain the experience, knowledge, and tools to achieve their goals at...
Understanding Blockchain Technology
CybersecurityIT Consulting, Training & Staffing Resource Hub June 17, 2021 | Cybersecurity In today’s context of digital transformation, everyone has heard of “Blockchain” at least once. A fairly new technology that has paved the way for...
Cybersecurity Awareness: Defend Your Organization Against Cyber Threats
CybersecurityIT Consulting, Training & Staffing Resource Hub January 27, 2021 | Cybersecurity Last year, the pandemic lead to many interesting and unexpected events which affected us all at different levels. Unaware of what was ahead, we took...
Time Is Running Out, The Latest Details On ITIL® V3 Official Retirement
ITILIT Consulting, Training & Staffing Resource Hub January 15, 2021 | ITIL Since the new (not so new anymore!) ITIL® 4 framework was launched in 2019, IT Professionals have been transitioning or updating their skills to follow the...
Happy Holidays from IT Chapter!
News & EventsIT Consulting, Training & Staffing Resource Hub December 13, 2020 Share this post Share on facebook Share on google Share on twitter Share on linkedin Share on pinterest Share on print Share on email...
Communication Principles Successful BRMs Swear By (Part I)
BRMIT Consulting, Training & Staffing Resource Hub June 28, 2016 | BRM Good communication is an important competency which affects both how people perceive what you are transmitting and how they react to it. To build and maintain...
Communication Principles Successful BRMPs Swear By (Part II)
BRMIT Consulting, Training & Staffing Resource Hub July 24, 2016 | BRM My previous post on communication principles successful BRMPs use was all about communication and how our body language affects how we feel about ourselves. Now,...
What You Need To Know About Service Management Excellence
ITILIT Consulting, Training & Staffing Resource Hub August 11, 2016 | Service Management If there was ever a critical time for IT and Business structures to work together, that time would surely be now. We live in a day when...
Communication Principles Successful BRMs Swear By (Part III)
BRMIT Consulting, Training & Staffing Resource Hub September 1, 2016 | BRM Persuasion and communication go hand in hand, as they serve a common goal: to determine people actions either actively or passively. It is no wonder that...
Will Your ITIL/ITSM Initiatives Fail?
ITILIT Consulting, Training & Staffing Resource Hub November 13, 2016 | ITIL I have decided to look at the factors which often affect ITIL/ITSM implementation and which, from my experience, revolve around how people relate to new ways...
Let’s Follow Common Sense Instead Of ITIL Best Practices! Really?
ITILIT Consulting, Training & Staffing Resource Hub April 1, 2017 | ITIL IT professionals are sometimes labeled as being either outdated or too theoretical by referring to ITIL books or practicing ITIL. I have observed some of IT and...
When The Blame Game Begins: The Five ‘Whys’ Of Strained Business Relationships
BRMIT Consulting, Training & Staffing Resource Hub February 5, 2018 | BRM What are the telltale signs of strained business relationships? Your business partner is dissatisfied. You begin observing behaviours such as finger-pointing,...
BRMP – Paris, The City Of Lights
BRMIT Consulting, Training & Staffing Resource Hub March 27, 2018 | BRM This week, Paris, the City of Lights, hosted the first global BRMP training completely in French! After the BRMP certification training (co-organized by Acadys...
Have You Heard About Verism™ And Why Should You Care?
ITILIT Consulting, Training & Staffing Resource Hub October 5, 2020 | ITIL As an IT or Business professional, have you heard about Agile, Lean or Six Sigma, COBIT, DevOps, PMBOK, or other frameworks, standards or methodologies which...
Looking Back At Larimer County’s Business Relationship Management Implementation Journey
BRMIT Consulting, Training & Staffing Resource Hub November 19, 2019 | BRM During the BRM Connect conference in New Orleans, we met with Lee Reiff, a Business Relationship Manager and former student of IT Chapter. We had a discussion...
Marriott Breach Club – Learn From One Of The Largest Breaches In History
CybersecurityIT Consulting, Training & Staffing Resource Hub January 9, 2019 | Cybersecurity The temperature is certainly rising at Marriott’s Headquarters since one of the largest data breach in history was discovered on Sep 8, 2018.It turned...
Professional Business Relationship Manager At USDA Shares Implementation Highlights
BRMIT Consulting, Training & Staffing Resource Hub December 2, 2019 | BRM Whether you are new to the Business Relationship Management (BRM) world or not, you can never stop being curious about how other fellow practitioners make BRM...
How Does Your Social Brain At Work Help You Succeed In Your BRM Role?
BRMIT Consulting, Training & Staffing Resource Hub December 2, 2019 | BRM On our last day at the BRM Connect, we had the privilege to interview Daniëlle Hellebrand, a keynote speaker of the event, about her research. We were excited...
What Does BRM Success Look Like?
BRMIT Consulting, Training & Staffing Resource Hub December 4, 2019 | BRM As a firm that helps enterprises build business relationship capabilities via training, coaching and consulting, IT Chapter is delighted every time...
First 100 Days Guide For The New IT Managers
ITILIT Consulting, Training & Staffing Resource Hub January 16, 2020 | Service Management I started taking an interest in IT Service Management and the best practices suggested in the ITIL framework when I became a new IT manager. I...
How Could ITSM Contribute To The Purpose Of Any Business: Profitability
ITILIT Consulting, Training & Staffing Resource Hub Mars 3, 2020 | Service Management Are IT services just cost items? Can they contribute to the organization’s profitability and competitiveness by making it more agile, faster,...
ITIL® 4 Strategist: Direct, Plan & Improve (DPI)
ITILIT Consulting, Training & Staffing Resource Hub January 29, 2020 | ITIL Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved. ITIL® is a registered trade mark of AXELOS...
ITIL 4 Specialist: Create, Deliver & Support (CDS)
ITILIT Consulting, Training & Staffing Resource Hub January 28, 2020 | ITIL Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved. ITIL® is a registered trade mark of AXELOS...
ITIL® 4 Specialist: Drive Stakeholder Value
ITILIT Consulting, Training & Staffing Resource Hub January 28, 2020 | ITIL Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved. ITIL® is a registered trade mark of AXELOS...
How Do Women Get A Seat At The Table?
Diversity & InclusionIT Consulting, Training & Staffing Resource Hub February 3, 2020 | Women in IT When aiming to reach higher levels in business, women look up to inspiring and successful people, just like many men would do. However, one of the...
BRM Community Of Interest – What’s A Gathering Like?
BRMIT Consulting, Training & Staffing Resource Hub February 14, 2020 | Business Relationship Management The Montreal BRM Community of Interest is organized by passionate, experienced BRM professionals who span over a multitude of BRM...
Tips To Reduce Your Cyber Risks In A Pandemic Context
CybersecurityIT Consulting, Training & Staffing Resource Hub July 22, 2020 | Cybersecurity The global pandemic situation has brought many changes at several levels. Just think of all the security measures put in place to meet the new standards...
Proactivity In IT
ITILIT Consulting, Training & Staffing Resource Hub March 12, 2020 | Service Management In my last article I spoke about left shift during development process. This principle means that tasks performed upstream are more efficient, more...
Why We Need Stronger Governance Of Information & Technology In A “New Normal”
IT GovernanceIT Consulting, Training & Staffing Resource Hub November 4, 2022 | IT Governance Since mid-March 2020, we’ve had to cancel all business onsite activities and meetings. In less than a week, many business activities were put on hold,...
Critical Role of IT Service Catalogs in Today’s Reality
ITILIT Consulting, Training & Staffing Resource Hub May 7, 2020 | Service Management The first quarter of 2020 will be collectively remembered for years to come and the events happening today are now part of human history. In fact, the...
Positioning the BRM Role in a Product-Centric Organization
BRMIT Consulting, Training & Staffing Resource Hub August 28, 2020 | BRM Svetlana Sidenko was a storyteller at the BRMConnect 2020 conference. This blog is based on the content of her presentation. Re-defining the role of the Business...
What is VUCA and Why Business and IT Professionals Need to Learn How to Navigate in it
ITILIT Consulting, Training & Staffing Resource Hub September 25, 2020 | Service Management The Volatile, Uncertain, Complex and Ambiguous (VUCA) landscape in the digitally enabled world is a fact of life and every Business and IT...
The Importance of an I & T Governance Framework to Support the Application of Digital Technology
IT GovernanceIT Consulting, Training & Staffing Resource Hub November 04, 2022 | I & T Governance Every organization recognizes the importance of functional mechanisms for business risk management, good cyber security posture, well defined...
Start With Gartner ITSM Tools Magic Quadrant 2020 to Select Your ITSM Tools
ITILIT Consulting, Training & Staffing Resource Hub October 15, 2020 | ITSM If your organization is looking to implement a new ITSM Tool, or not happy with the current one and in a process of comparative research, here are some...
What Is the BRM Executive Brief and How Is it Beneficial to Your Organization
Diversity & InclusionIT Consulting, Training & Staffing Resource Hub November 6, 2020 | BRM The BRM Executive Brief is a workshop meant to introduce Business Relationship Management key concepts in a flexible approach. This workshop’s duration is...
Seven Things Business Executives Need to Know About BRM Success
BRMIT Consulting, Training & Staffing Resource Hub October 22, 2020 | BRM The importance of the Business Relationship Management role and function is undeniable. Business Executives often recognize the BRM’s mission is to ensure...
Do You Have An Agile Service Management?
AgileIT Consulting, Training & Staffing Resource Hub April 16, 2021 | ITIL In the age of digital transformation marked by an important shift towards a product management mindset, Agile’s influence on the project management industry...
5 Things To Remember About The New ITIL 4 Practices
ITILIT Consulting, Training & Staffing Resource Hub October 5, 2020 | ITIL ITIL 4 was introduced earlier this year and makes important changes to earlier versions. Although we were only entitled to the first document on the foundation,...
