Daniëlle’s curiosity for the science of human behaviour and relationships at work brought her to do research. She found out that we are more connected, and we influence each other more than we ever though, and we have to be aware about the way we interact with other people and within a group. Our workplace, where we spend most of our day time, is in fact the biggest social environment our brain can experience. If we don’t deliberately build good relationships with each other, we develop a toxic work culture, and this comes at a great cost of losing productivity. On the contrary, if we motivate each other, work with a purpose and if we’re good to one another, the revenues grow with 10-20-30% (Research from Adam Grant). It’s important to understand that negative emotions come from different “areas” of the brain once crucial to survival. However, the more we let these feelings of negativity and fear flourish, the harder it is to get a good human to human connection. As for BRMs, relationships lie at the core of the role and every interaction counts. Therefore, the language, thoughts and ideas expressed in daily work life must be positive in order to generate positive outcomes for the organisation.