As a firm that helps enterprises build business relationship capabilities via training, coaching and consulting, IT Chapter is delighted every time professionals share their experiences related to subjects which we master. We are always looking for practical examples related to what we teach to share with our readers. Business Relationship Management is actually one of IT Chapter’s expertise among others such as Service Management/ITIL, Project Management, Cyber Security, IT Asset Management, etc. So, with this article we want to bring you valuable advices from experts because building the Business Relationship Management capability in an organization can be very challenging. Going from an “order taker” to a “strategic partner” takes time and efforts to say the least. As every journey is different, it is interesting to discover what others have experimented along their path to next level of maturity. One thing is certain, whether good or bad, each story of implementation becomes a learning opportunity when shared. So, what are the top advices from expert BRMs?