VeriSM™ Foundation

What is this about?

VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations' capabilities and responsibilities are deployed in the delivery of superior service.

 

The International Foundation for Digital Competences (IFDC) has developed VeriSM™ - a service management approach specifically tailored to support organizations to help them succeed in the world of digital services.

 

 

What’s in it for you?

Become a certified service management professional - able to deliver consumer value.

 

VeriSM™ shows you how to fit your current, effective ways of working into an overall organizational context and to meet different service management situations.

 

A few things you will learn about:

 

  • Driving internal engagement and making changes that matter to the customer
  • Delivering new service management and product development practices that put your business first
  • Implementing service management which adds value to your business, making you more valuable in the marketplace

 

 

Who should attend?

VeriSM™ training and certification is designed for people working in service management such as IT and Non-IT professionals, service owners and service managers - particularly those who are (or intend to be) involved in digital transformation.

 

 

Duration

2 days

 

 

Prerequisites

None

 

 

Exam format

40 multiple-choice questions

Pass mark is 65%

Closed-book

60 minutes duration

VeriSM™ Foundation

C$1,400.00Price
Dates
  • INQUIRE ABOUT AVAILABILITY

    Please let us know you interested by filling the form below and we will contact you to schedule the course. 

    Click here to make your request

    Group pricing available

  • TRAINING FORMAT

    • On site at Client Location or at IT Chapter offices
    • Online Instructor-Led

CONTACT US

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204 Saint-Sacrement, Montreal, Quebec, H2Y 1W8

 

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