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What is this about?

The ITIL® 4 Specialist – High Velocity IT course is one of five courses required to achieve ITIL 4’s Managing Professional (MP) designation. It includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products & services to obtain maximum value.

 

 

What’s in it for you?

This qualification will provide IT practitioners with an understanding of working practices like Agile and Lean, and technical practices and technologies such as cloud, automation, and automatic testing.

 

The course focuses on these key ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
  • Availability management
  • Capacity and performance management
  • Infrastructure and platform management monitoring and event management
  • Problem management
  • Service continuity management
  • Relationship management
  • Service design
  • Service desk
  • Information security management
  • Risk management

 

Some of the things you will learn include:

  • Understand the concepts regarding the high-velocity nature of the digital enterprise, including the demands it places on IT:
    • Learn when the transformation to high-velocity IT is desirable and feasible
  • Understand the digital product life cycle in terms of the ITIL ”operating model“
  • Understand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT
  • Discover how to contribute to achieving value with digital products
    • Learn how the service provider ensures valuable investments are achieved
    • Learn how the service provider ensures fast deployment is achieved
    • Learn how the service provider ensures resilient operations are achieved
    • Learn how the service provider ensures co-created value is achieve
    • Learn how the service provider ensures assured conformance is achieved

 

 

Who should attend?

The High Velocity IT Specialist Certification is relevant to everyone working in Agile and DevOps Teams focusing on the rapid delivery of IT solutions. If your organization has moved beyond Agile and Scrum, and is applying Lean principles and a DevOps way of working, this is the training program relevant for you.

 

 

Prerequisites

You are required to have successfully attained your ITIL® 4 Foundation certificate. We will get in touch with you for a copy of your certificate before you are admitted into the course. Need to complete the ITIL® 4 Foundation certification course

 

 

Exam format

90 minutes duration

40 multiple-choice questions

Pass mark is 70%

Examination can be online or paper-based

ITIL® 4 Specialist – High Velocity IT

C$2,530.00Price
Dates
Presence