Now more than ever, technology enables organizations to execute the majority of the work daily and customers depend on it in many cases. The proper management of technology, is highly important and it’s usually underestimated and misunderstood. The truth is that technology is critical to any organization. Not only does it involve major investments, it is also key to the revenue stream. As a result, the customers for IT Asset Management are everyone within the organization. Every department’s goals influence what ITAM does and an effective ITAM program unifies departments to work collectively towards organizational goals and incorporates departmental goals.
ITAM is the missing link between IT and the business. IT Chapter, by providing guidance and ITAM training, helps individuals involved in IT Asset Management to become more specialized and skilled. We deliver the Certified Software Asset Manager (CSAM) and Certified Asset Management Professional (CAMP) courses in both French and English.
The role of IT Asset Mangement within an organization is to deliver service to everyone in order to facilitate business success. IT Asset Management consist of a set of business practices that incorporates IT assets across the business units within the organization. It joins the financial, inventory, contractual and risk management responsibilities to manage the overall life cycle of these assets including tactical and strategic decision making.
IT Asset Management is an investment that provides substantial and measurable benefits for short, medium, and long-term needs and goals. Trained IT Asset Management professionals have the ability to introduce best practices that deliver real value to the organization, whether facing a software audit or preparing for a merger.
This course is a foundational education program that ensures participants are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets.
The course was built to provide information on each of the IAITAM Best Practice Library’s 12 Key Process Areas (KPAs), the roles and responsibilities that affect an ITAM program, core functional areas, KPA indicators, strategic positioning, and how ITAM can be brought into other frameworks such as ITSM so that they work together in the most efficient way for an organization thus producing a greater ROI for its IT portfolio.