Business Relationship Management Training

Register Now For An Upcoming Course

ONLINE INSTRUCTOR LED | English | French Spanish

SELF PACED LEARNING | English | French Spanish

CORPORATE, AT YOUR SITE | English | French Spanish

ONLINE INSTRUCTOR LED | English 

SELF PACED LEARNING | English 

CORPORATE, AT YOUR SITE | English | French 

ONLINE INSTRUCTOR LED | English | French

SELF PACED LEARNING | English 

CORPORATE, AT YOUR SITE | English | French 

CORPORATE, AT YOUR SITE | English | French 

ONLINE INSTRUCTOR LED | English | French

CORPORATE, AT YOUR SITE | English | French 

IT Chapter Business Relationship Management Value Proposition

Business Relationship Management (BRM) embodies a set of competencies (e.g. knowledge, skills, and behaviours) to foster effective business value-producing relationships between business functions and their business partners. These competencies can be leveraged through an organizational role, a discipline, and an organizational capability.

IT Chapter offers the full spectrum of BRM training and coaching, including certification courses, team and individual coaching and workshops customized to your organizational needs. We can also meet your needs in terms of language, we offer our services in English, French and Spanish!

Regardless of the maturity level of your provider organization’s capabilities, your business demand, and the business relationship between the two, we will teach, coach, guide and accompany you in your unique journey to strategic partnering with your business.

We use world-class recognized bodies of knowledge to help you in this journey.

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We teach agile and pragmatic approaches to implement improvements.

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We have a proven record of over 15 years in helping organizations grow and succeed.

Meet Our Team Of Experts

Meet our BRM coaches and trainers! They are part of the most experienced BRMs in the world. Our team is dedicated and committed to sharing practical experience and knowledge. Some of our members have even founded communities of interest in North America and Europe, recognized by the BRM Institute. If you’re looking for the best training, coaching or consulting, you’ve landed on the right page!

Business Relationship Management leadership is our specialty. We have been providing organizations with the best training, coaching and consulting services since 2003. A variety of organizations, in different industries, have taken advantage of our expertise and guidance thoughout their challenges.

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Discover how we can help you as a Registered Provider of BRM certification workshops and coaching.

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Svetlana Sidenko
CBRM, PMP, M.Sc. Admin

BRM, ITSM & IT Governance Practice Lead and Coach Steering Digital Transformations

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Olivier Abécassis
CBRM, PMP, Computer Engineer

BRM, ITSM and Cybersecurity Expert and Coach
Six Sigma Black Belt

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Elisabeth Bucci
CBRM, PMP, MBA

BRM, Program and Project Management Expert,
Trainer and Coach

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Razvan Pirvu
CBRM, PMP, MBA
BRM, ITSM & Project
Management Expert,
Trainer and Coach
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Beatrice Radulescu
CBRM, PMP, MBA
BRM, Portfolio, Program &
Project Management Expert,
Trainer and Coach
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Merling Sapene
CBRM, MA

CBRM, Transition & Change Management Expert,
Trainer and Coach

Understanding the BRM Role

The BRM Role is designed to help an organization build strategic business partnerships and achieve business functions convergence which result in shared ownership for value creation. BRM is a role, a discipline, and an organizational capability which can be described as below.

As a Connector

 Forging productive connections between Provider resources and the Business Partner, and among Business Partners.

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Connecting
People

As a Navigator

Navigating both the Business Partner
and the Provider along a path to realize
business value.

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Navigating
Towards Value

As an Orchestrator

Orchestrating key roles, resources, and capabilities to help stimulate, surface, shape, and harvest business value.

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Orchestrating
Capacities

Certification Courses

brmp

This course offers a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Available formats
Included in both formats
crmp

This Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager.

Available formats
Included in both formats

Certification Workshops

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This workshop focuses on giving an overview of Business Relationship Management as a role and as a set of core competencies. It introduces the different frameworks, processes, and models which provide structure and guidance to BRM. It is designed to define the BRM profession as a capability, role, and discipline. Providing the language needed to change perceptions and perspectives.

What's included
Who should attend
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This 2-hour workshop is targeted towards the CEO, executives, and other business leaders looking to gain knowledge of why and how to leverage their Business Relationship Management capability to move IT, Finance, HR, external partners, and other business functions to converged strategic partners and drive exponential business results consistently across industries.

What's included
Who should attend

Workshops & Team Training

IT Chapter offers tailored workshops based on your organization's needs and unique business context

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BRM STRATEGIC
PARTNERSHIP ROADMAPPING

The 2-day workshop gives participants hands on tools and techniques to complete a BRM maturity assessment, to shape the BRM role and understand how a BRM Team can build or clarify a unique value proposition and “market” itself across the organization. Participants will understand how to achieve desired organizational behaviour towards existing BRM capability to drive business value, build strategic business partnerships, and evolve enterprise culture.

What’s included

Who should attend

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OPTIMISE AND MANAGE VALUE USING PRACTICAL TOOLS AND TECHNIQUES
This 2-day workshop allows participants to learn the important elements of idea generation and building value plans based on these. Participants will use hands on tools and techniques and to prepare templates, approaches, and plans relevant to their job, immediate business needs and specific organizational context.
What’s included

Who should attend

Coaching

Our coaching sessions are available for anyone and they are focused on BRM competencies and BRM team

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IT Chapter’s BRM coaching service helps individuals in a BRM role to create a value-driving and value-enabling relationship between business partners and service provider organization, aiming to create an environment where:

We coach BRMs to: