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IT Chapter at the BRMConnect World-Wide Conference Presenting an On-Demand Session

Every year, the BRM Institute organizes a world-wide conference for BRMs to gain the experience, knowledge, and tools to achieve their goals at any level of their professional development journey. The even is meant to be fun and full of networking and learning opportunities. IT Chapter is proud to participate to this event and some of our team member will be presenting. Make sure you don’t miss BRMConnect!

BRMs & Service Owners Story Based on Harvard Business School Case Study : The Tweedledee and Tweedledum of Portfolio Management

The BRM role clarity is not a new topic. Everyone who has ever been involved with a BRM in one way or another, understands that often the role boundaries fall into a grey zone. However, in each organization the role clarity, or lack of it,   manifests itself in different ways and it depends on whether the BRM is positioned strategically or tactically, on organizational culture, industry, size of the organization, and many other factors.  Join to hear the success and challenges of BRM and Service Owners in the Harvard Business School and how they team up to optimize the business value. In today’s reality of volatile, uncertain, complex and ambiguous (VUCA) environments and the age of accelerated digital transformation where service organizations invariably struggle to keep up with the velocity of demand, it has become even more imperative that the roles of the BRM and Service Owner, both connective tissues between various parts of the organization with its partners, be lock stepped in the maximization of value and co-creation of transformation.

The Storytellers

The session will be presented by Svetlana Sidenko, founder and President of IT Chapter, and Xolani Nwenya (XX).  
Svetlana is a BRMI Ambassador for Canada region and a Lead BRM consultant with 20 years of experience in IT. She excelles in various domains such as BRM, ITSM, IT Governance, Business Transformations and Continual Improvement. Svetlana has led teams towards BRM, ITSM & IT Governance implementation and Business Transformation as well as trained hundreds of students in BRM, ITSM, COBIT, and OCM. She is currently pursuing her PHD degree in UQO (Quebec, Canada) and teaching Business Technology subjects in Concordia University (Montreal), as well as certified in CGEIT®, ISACA, ITIL® Expert, PMP®.
Xolani Ngwenya, BSc Management and Digital Innovation , is the Director, Information Technology and Service Management , Harvard Business School and has 20+ years of experience in Digital Technology and Digital Transformations. He is a Senior Leader of IT delivery teams and a Service Management expert with a background in IT governance, operations, and continual improvement. Xolani has an extensive experience in leading Service Management programs both with a local and global scope, focusing is on promoting and developing practices and technologies that deliver a holistic business partners experience, utilizing concepts such as BRM, Agile, Lean, DevOps, ITIL, and Organizational Change Management. His main focus at the Harvard Business School is to deliver strategic and tactical guidance to the IT leadership based on a demonstrated knowledge of organizational transformation challenges. One of his current mandates is ensuring the business value via the synergy of BRM and Service Management groups. Xolani is a certified ITIL® Expert and holds the designations of ITIL® Strategic Leader (SL) and ITIL® Managing Professional (MP).

About the Conference

DATES

October 4-7th, 2021

LOCATION

Choose Your Experience: In-Person in Philadelphia or Virtual!

Whether you register for the in-person or virtual attendance, all attendees will experience the same inspiring and insightful sessions!

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